Who Developed the IRCTC Website: The whole story in one blog | Who Built India’s Biggest Railway Portal?
Have you ever wondered who developed the IRCTC website? Who works on the website that books tickets for crores of people every day? How was this massive railway portal built? In this blog we will know who developed the IRCTC website, what challenges were faced during development, and how India’s biggest online ticket booking service became a reality.
Short intro of IRCTC website
The full form of IRCTC is Indian Railway Catering and Tourism Corporation. It is a PSU (Public Sector Undertaking) that works under the Indian Railways. The work of IRCTC is not just limited to ticket booking, but it also provides services like catering, tourism packages, water bottling, and e-catering.
But when a common man thinks about IRCTC, the first thought that comes to his mind is—online ticket booking website. And today we are going to explore the story of the people who created that site.
Who Developed This Website: Who made this website?
First question: Who developed the IRCTC website? Answer – The IRCTC website was initially developed by TCS (Tata Consultancy Services). But today many IT companies have contributed to its backend and performance improvements, like CRIS (Centre for Railway Information Systems) and RailTel.
CRIS is a specialized organization that develops tech solutions for Indian Railways.
However, core development was initially with Tux, and some models remain under their maintenance today.
So the short answer to “Who developed IRCTC Website” is IRCTC in collaboration with CRIS, RailTel, and IT giants like TCS.
What challenges did you face while creating the IRCTC website?
Creating IRCTC’s website was not like creating any small startup website. It was a mammoth project in which lakhs of concurrent users were online. Let’s see the major challenges that the developers faced:
- High Traffic Load
Imagine 15,000 people logging in to a website in a second, and everyone needs to see real-time seat availability. This is no joke!
Developers had to create scalable server architecture. Earlier the site used to crash when Tatkal booking was opened, but now the situation is much better.
- Payment Gateway Integration
Many people complain that their payment failed. Making this feature stable was a big challenge. IRCTC supports almost every bank and wallet—Paytm, PhonePe, UPI, NetBanking—and integrating them all, handling them securely, is not an easy task.
- Data Security & Privacy
Railway tickets contain details like the user’s name, age, and ID proof. This is sensitive data, and it is essential to follow the data protection rules of the Indian government.
- Real-Time Inventory Management
Indian Railways has thousands of trains, and each train has several classes—Sleeper, 3AC, 2AC, etc. Updating the live status of all of these—which seat is available and which is waitlisted—creating this real-time data system was a big task.
- User-Friendly Design
The IRCTC website is visited by people from every corner of India—some tech-savvy, some basic smartphone users. Making the UI/UX in such a way that every user feels comfortable was also a creative challenge.
Who Develop IRCTC Website: Modernization Efforts?
Today, IRCTC’s website has new features—like AI-based suggestions, an automated cancellation refund system, and more secure login using Captcha and OTP.
These modernization efforts are not the work of just one company. Along with CRIS and the IRCTC IT team, cloud service providers and cybersecurity experts are also involved.
In 2018, ICICI launched a new, redesigned website hosted on the Avast Cloud, which dramatically improved performance and uptime.
IRCTC App: Ek Naya Frontier
IRCTC has launched not only a website but also a mobile app through which ticket booking has become even more accessible. This app was also developed by the collaboration of the in-house CRIS team and third-party developers.
So if you are wondering who develops a website, then the Irkut app is also an extension of the same ecosystem.
How does Irkut’s backend work?
IRCTC ka backend ek complex architecture hai.
- Frontend: Modern tech stack like HTML5, Angular, React is used
- Backend: Robust language framework like Java, Spring Boot, Python is used
- Database: Oracle & PostgreSQL for high security and transactional reliability
- Caching & Performance: Caching layers like Redis and Varnish are used
To maintain this architecture, daily monitoring, patch updates, and bug fixing take place.
Who Develops Websites: In the Words of an Engineer?
An IRCTC engineer said in an interview:
“When we were optimizing for Tatkal slots, every millisecond mattered. A small delay or code bug could result in the booking of 10,000 people failing. The pressure is very high.”
This shows that those who develop the IRCTC website, their work is not just coding but has real-world impact.
How can you become a part of the Irkutsk developer team?
If you are also wondering how it is possible to create a site like IRCTC or work on it, then follow these steps:
- CS/IT Graduation Complete Karo
- Competitive Exams (like GATE, RRB, etc.) Clear Karo
- CRIS aur IRCTC ke Recruitment Notifications Follow Karo
- Backend & System Architecture ka Strong Knowledge Banao
Private companies like Tuks and Wipro also sometimes work for IRCTC on a contract basis. Entry can be obtained from there too.
Conclusion: Who Develop IRCTC Websiteati National Scale Ka Kaam
So friends, now you must be clear about who developed the IRCTC website. This was not the work of a single team or company, but a coordinated effort of CRIS, IRCTC, TCS and many other government-private collaborations.
The challenges faced in building this website—technical, performance, and user experience—were much more complex than any normal e-commerce site.
If you want to develop large-scale systems in the future, then IRCTC is a perfect case study.
Now, whenever you book a ticket on IRCTC, or think about who developed the IRCTC website, remember that behind him there is a whole team of engineers and system architects who operate this system every day, improve it, and make the journey of millions of Indians smooth.
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